辦公打電話英語怎麼說
電話英語是英語的一種變體。它的特點主要表現在兩個方面:口語化和句式化。本站小編整理了辦公打電話英語，歡迎閱讀!
電話必備英文短語
lf you're like most English learners, you find it difficult to make phone calls in English. But if you're traveling abroad or working in a foreign company, using English on the phone is essential. So how do you conquer this last obstacle to fluency? Prepare yourself for any telephone situation with the following phrases and techniques.
如果你和大多數的英語學習者一樣，會覺得用英語打電話很難。但如果你需要在海外旅行或在外國公司工作的話，能使用電話英語是必需的。因此如何克服通向英語流利程度的最後一道坎呢?使用以下的短語或技巧爲任何電話情景做準備。
Introductions說明
Start any telephone conversation by introducing yourself; "Hello, this is Peter jones. Jf you answer the phone and the caller fails to identify himself. you can say; "May l ask who's caHing. please?"
以自我介紹開始電話交談："Hello, this is Peter jones."，如果你在接電話的時侯對方沒有表明他是誰，你可以說：”May J ask who's calling, please?"。
Asking for someone/Making a request要求某人/發出請求
If you're calling to talk to a specific person then phrase your request as a polite question e.g. "May I speak to Rachel Smith, please?" When you have an extension number but no name you can say: "Could I have extension number 635?" But if you're calling with a specific purpose, then a statement works best: "I'm calling to make a reservation“
如果你打電話給特定的某個人的話，那麼你得用禮貌的問句來表達意圖，例如：”May I speak to Rache Smith, please?”，當你只知道分機號碼卻不知道人名的時候你可以說："Could l have extension number63579。但如果打電話是有特定的目的，那最好是這麼說：。I'm calling to make a reservation."。
Holding and transferring控股和轉移
"Please hold" is telephone language for "just a moment". When you need to be transferred (connected) to another extension you'll often hear: "Connecting your call“or "Please hold I'll transfer you."." If you call a business at a busy time, you might hear only a brief, "Hello please hold!" before the operator switches over to another line
"Please hold“是電話語言中表示"等一下"。當你“transferred"(轉接)到另一部分機，你常會聽到:“Connecting your call..."或” Please hold, I'll transfer you."。如果你是在 繁忙時段撥打某公司電話的話，你可能會聽到簡短的一句話:"hello, please hold!"。在接線員將你轉到另一條線之前。
Leaving a message電話留言
When the person you're calling isn't available, be prepared to leave a message. You might use voicemail (a digital voice recording system) or an answering machine (a machine that records messages onto a tape). If you're talking to an operator, they'll ask: "Would you like to leave a message?" Or you can say, "May I leave a message?" Be sure to leave your phone number if you want the person to return your call. This is called a 'call back number'
當你打電話的對象不在或不能接聽電話時準備好留言。你可以使"voicemail" (電子錄音系統)或一部、nswering machine"(在磁帶上錄音的一種機器)“。如果你正和接線員講話的話，他們問:0Would you like to leave a message?"，”或者你可以說:0May I leave a message?"。如果想要對方回電話的話，千 萬別忘了留你的電話號碼。這被稱作0call back number"。
Asking the speaker to slow down要求演講者慢下來
If you're not sure you'll understand everything in English, be honest. Tell the speaker immediately: "My English isn't very strong, could you please speak slowly?" Most people will appreciate your honesty and will be happy to oblige
如果你不確定你能聽懂所有的英語對話，一定要坦誠。道接告訴對方:0My English isn't very strong could you please speak slowly?"，大部分的人會讚許你的誠實並很高興這麼做。
Write it down把它寫下來
If you're nervous about telephoning in English, it's helpful to prepare a script. Write out a brief outline of what you need to say. You can use it to organize your thoughts beforehand and as a reference if you get confused during the call
如果你覺得用英語打電話還有點緊張的話，把要講的事先寫下來將很有幫助。寫出你需要講的內容大綱。你可以使用此提綱事先組織你的思緒並且如果在通話過程中有任何疑問的話也能作爲借鑑。
Remember your manners注意你的禮儀
It's very important to sound polite on the telephone. Use phrases like, 'Could you', and 'Please' when making requests. And always remember to finish a conversation with 'Thank you' and 'Goodbye'!
在通話中使用文明禮貌的語言是非常的重要。在請求別人時請使用類似的短語，和0Could you“和"Please";並且總是記得以:Thank you“"Goodbye“結束通話!
辦公打電話英語篇二1. 如何接聽電話
在公司接聽電話時，一般要先報上自己的姓名與公司名稱，
比如：
this is rita chang of abctrading company.
(這裏是abc公司的rita chang。)
或者也可以說：
abctrading i help you?
(abc貿易公司，我能爲你作些什麼嗎?)
如果接聽的是分機，要報上自己部門的名稱，比如：
abctrading company,overseas sales i help you?
(abc貿易公司海外銷售部。我能爲你作些什麼嗎?)
打電話一方聽到這樣的話後，要告訴對方自己想找的人：
i'd like to speak to n,please.
(麻煩一下，我想和brown先生講話。)
或者告訴對方自己要轉的分機號：
could i have extension 321,please?
(請轉接分機321。)
如果想轉接某個部門，而非具體某個人時，可以說：
i'd like to speak to someone in the personnel department.
(我想和人事部的人講話。)
如果接聽者即是打電話者要找的人，可以間單地回答：
speaking.
(我就是，請講。)
如果想了解對方打來電話的目的，千萬不要問：
why are you calling?
(爲什麼給我們打這個電話?)
因爲這樣極其不禮貌。恰當的說法是：
what is this call regarding?
(您打這個電話是關於什麼事情呢?)
2. 如何結束電話交談
用電話交談時，只能聽到對方的聲音而看不到對方的表情或姿態。因此，要想結束電話交談，事先記住一些慣用的表達辭句，是極爲重要的。如果打電話的人較熟悉，可以說一句：
is there anything else i can do for you?
(還有什麼我可以幫忙的嗎?)
來結束通話。如果你認識對方家人，不妨加上這樣的問候：
say hello to your folks.
(請代向你家人問安。)
這樣會增進彼此的情誼。如果你答應給別人傳話，可以說：
then i'll make sure he gets your message.
(我一定會轉達您的話。)
如果接待的是你的客戶，也可以使用一些慣用的客套話，比如：
thank you for calling.
(謝謝您打電話來。)
nice talking to you.
(很高興與你通話。)
hope to see you again soon.
(希望近日還能見面。)
如果你是打電話的一方，可以這樣結束通話：
that's all i have to say for now.
(這就是我現在所要講的。)
thank you for your trouble.
(謝謝，麻煩您了。)
well-i'll call you again later.
(我會再打電話給您。)
辦公打電話英語篇三1.接電話必備第一句：自報家門
經典表達：
Hello, ABC Company. This is XXX. How may I help you?
您好，ABC公司，我是XXX。有什麼可以幫您嗎?
舉一反三：
Good morning. ABC Company. This is XXX speaking. May I help you?
Thank you for calling. You’ve reached ABC Company. This is XXX.
2.接電話必備第二句：Ta不在，請稍等片刻。
經典表達：
XXX is not available at the moment. Could you hold for a few minutes please?
XXX現在無法接聽您的電話，您能稍等片刻嗎?
舉一反三：
XXX is with a client now. Would you mind holding for a moment?
XXX is currently unavailable. Can you please hold for a moment?
We’re experiencing a high volume of calls. Would you please hold?
3.接電話必備第三句：我爲您轉接。
經典表達：
I’ll transfer your call to XXX.
我將爲您轉接到XXX.
舉一反三：
I’ll transfer you over to XXX’s line.
I’ll put you through.
I’ll put XXX on the phone.
I’ll get XXX for you.
I’ll connet you.
4.接電話必備第四句：稍後再打給您。
經典表達：
Would you leave your name and number and I can call you back?
您能留下您的姓名和電話嗎?我稍後再打給您?
舉一反三：
Do you have a number I can reach you back at?
I’ll be glad to return your call if you will leave your name and number。
5.接電話必備第五句：您需要留個口信嗎?
經典表達：
May I take a message for you?
我能爲您留個口信嗎?
舉一反三：
Can you leave a message?
Would you like to leave a message?
Can I transfer you to XXX’s voice mail?
注：留言內容一般要包括以下幾個方面。(1)致電人姓名，(2)致電人公司名稱，(3)致電人電話號碼/分機號，(4)留言的日期和時間，(5)收到留言後需要做出的迴應(回撥電話還是等候致電人第二次打入)，(6)留言記錄者簽名(以防收到留言的人有任何不明白的地方可以再溝通確認)。
6.接電話必備第六句：您能再重複一遍嗎?
經典表達：
Would you repeat that please?
請您再重複一次好嗎?
舉一反三：
I beg your pardon?
Would you say it once more please?
Could you repeat what you just said?
7.接電話必備第七句：感謝致電，結束通話
經典表達：
Thank you for your calling, have a nice day.
感謝致電，祝您度過愉快的一天。
舉一反三：
Thank you for calling, goodbye.
Thank you very much, goodbye.
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